A new success for UBAF alongside ITFC


UBAF, a long-standing partner of the International Islamic Trade Finance Corporation (ITFC), recently participated in an Islamic financing project for the Egyptian government. This major operation mainly finances imports of basic necessities for a total amount of USD 1,13 billion. UBAF, with its expertise in supporting and securing trade flows, contributed USD 80 million.

U.B.A.F. offers a new service the

CUSTOMER QUALITY SERVICE:

  • To improve the quality of the service offered,
  • To ease the handling of your day to day claims,
  • To answer your requests in the shortest possible delay (our target is below 7 working days),
  • To smoothen any eventual issues to our mutual benefit.

For any kind of claims you may encounter, or suggestions you may have,
Please do not hesitate to contact :

  • clients.service@ubaf.fr
  • Union de Banques Arabes et Françaises
    Customer Quality Service
    Tour EQHO
    2 avenue Gambetta
    92066 Paris La Défense Cedex
    FRANCE
  • Swift to UBAFFRPP (specifying Attention Customer Quality Service)

The Customer Quality Service will handle your requirements in liaison with all U.B.A.F. teams.

It goes without saying that your usual relationship is maintained.