U.B.A.F.´s attendance at the ARA Annual Conference in Cape Town, South Africa from March 25 to 29, 2019

Sponsor of the African Refiners´ and Distributors' Association - ARA, U.B.A.F. will be represented by the Energy & Commodities Division and the Europe, Structured Finance, Risk Distribution & Business Development Division for this annual meeting.

ARA WEEK gathers the major players in refinery and oil distribution in Africa to promote exchanges and development of commercial and financial partnerships.

Bringing together more than 500 key players in the oil and finance industries, political institutions and regulatory bodies, etc., this is an excellent opportunity to identify new trends and innovations in the Trade Finance sector.

Highlighting the reputation of U.B.A.F. on the African continent and beyond, this event reinforces our international presence yearly on Trade Finance projects, and consolidates us as a major specialist in this domain.

U.B.A.F. offers a new service the


  • To improve the quality of the service offered,
  • To ease the handling of your day to day claims,
  • To answer your requests in the shortest possible delay (our target is below 7 working days),
  • To smoothen any eventual issues to our mutual benefit.

For any kind of claims you may encounter, or suggestions you may have,
Please do not hesitate to contact :

  • clients.service@ubaf.fr
  • Union de Banques Arabes et Françaises
    Customer Quality Service
    Tour EQHO
    2 avenue Gambetta
    92066 Paris La Défense Cedex
  • Swift to UBAFFRPP (specifying Attention Customer Quality Service)

The Customer Quality Service will handle your requirements in liaison with all U.B.A.F. teams.

It goes without saying that your usual relationship is maintained.